Privacy Policy

We take your privacy very seriously, and this Privacy Policy explains how Cool Tracker will collect, use, share, and process your personal data.

Acquisition of Personal Information

If you use Cool Tracker's services, you will provide some personal data to Cool Tracker or personal data obtained from you within the scope of the agreement. Personal data is defined as all data related to identified or identifiable natural persons.

Categories of Personal Information

Cool Tracker processes the following categories of personal data:

Contact information and name and address information, including location information, phone numbers, and email addresses
IP addresses
Financial data
Account information, including your user name
Other personal information you provide

Processing Purposes

The personal data processed by Cool Tracker is intended for:

Contacting you to inform you of the services you have purchased and their implementation;
Providing its services;
Improving its services;
Being able to make payments;
Complying with legal obligations;
Being able to make marketing and communication statements, including improving the website by analyzing visitor behavior on the website;
Being able to send newsletters;
Exchanging data with third parties to provide services to the extent necessary.

Basis for Processing

The processing of personal data can only be based on the following reasons: (i) legal obligation, (ii) performance of the agreement, (iii) obtaining (explicit) consent of the data subject, and (iv) legitimate interests. Personal data will be processed when providing Cool Tracker services. Cool Tracker will only process (improve) the data necessary for the service and will handle the (personal) data collected about you and your use of the service with caution. The basis for processing this data is the agreement you have signed with Cool Tracker. Personal data about you may also be processed by accessing the website (https://www.cooltracker.net/) if you allow it.

Necessity of Processing

Processing your personal data is necessary to perform the service. If your personal data is not processed, the service provided by Cool Tracker will not be fully implemented. If your explicit consent is required for a specific purpose related to personal data, separate consent must be provided.

Automated Decision-Making

If there is any automated decision-making, such decisions are made by computer systems and/or computer programs without human intervention. The data subject is personally responsible for the data they provide for use in automated decision-making. Any damages caused by incorrect or incomplete data will be borne by the persons concerned with costs and risks. This also includes failure to perform, failure to perform on time, or incorrect performance.

Retention Period

The personal data processed by Cool Tracker will be stored in accordance with relevant laws and regulations. If a longer retention period is required by law or regulation, personal data will be retained for the longer period required by these requirements. The retention time for all (obtained) personal data will not exceed the absolute necessary time.

Third-Party Processing

Cool Tracker will only share personal data with third parties when it is absolutely necessary to fulfill the agreement and comply with relevant laws and regulations. Personal data will not be sold. Cool Tracker may have legal obligations to share personal data with third parties. If personal data is shared with third parties, a processing agreement will be signed for this purpose. The third parties with whom personal data is shared are:

Payment providers, for the purpose of performing the agreement. The category of personal data processed is financial data.
Bookkeepers, for the purpose of performing the agreement. The categories of personal data processed include contact information, name and address information, and financial data.
Software suppliers, for the purpose of performing the agreement. The category of personal data processed is contact information and name and address details.
Website administrators, for the purpose of performing the agreement.

Security of Personal Information

Cool Tracker takes the protection of your personal data seriously and implements appropriate technical and organizational measures in this regard, taking into account the latest technology, implementation costs, the nature, scope, context and purposes of processing as well as the rights and freedoms of individuals in terms of the likelihood and severity of different risks, to ensure a level of security appropriate to the risk.

Disclaimer

By using this website, you agree to the disclaimer. Cool Tracker reserves the right to change its website content and/or this disclaimer at any time without notifying its customers and/or website users of such changes. While the content of this website has been carefully compiled, it may still contain inaccuracies or be incomplete. Cool Tracker assumes no liability for any damages caused by or resulting from the use of this website. The risk and cost of using this website are entirely borne by the website user. No rights can be derived from the website content. All text on the website is protected by copyright and owned by Cool Tracker, unless it belongs to a third party.

Cookie Statement

Cool Tracker uses technical and functional cookies to optimize the website. Cookies are small text files sent when visiting the website, used to improve the user experience of visitors. If these cookies are necessary for the use of the website, Cool Tracker may store cookies on your device according to the law. For other types of cookies, your consent is required. Cool Tracker advises you to accept cookies related to user-friendliness of the website. The website visitors have an option to sign in.

The cookies used by Cool Tracker are functional cookies: these cookies ensure the proper functioning of the website. These cookies have no impact on privacy and therefore do not require consent. For example, these cookies store your browser settings so that our website can be viewed in the best way possible, or store cookies to ensure that no other cookies are placed (anti-tracking).

Cool Tracker may place 'Tracking Cookies' on your computer with your consent. Cool Tracker uses these cookies to track the pages you visit to build your online behavior profile. This profile is not linked to your name, address, email address, etc., but used to personalize ads based on your profile as much as possible.

On Cool Tracker's website, Google also places cookies for Google Analytics. This means that Cool Tracker cannot link any information to natural persons. Cool Tracker does not retain information about your activities on the Internet. Google Analytics may be required by applicable law and regulations to provide access to this data.

Email Newsletter and Other Marketing Emails

You can register through the website to receive newsletters and/or other commercial offers. When you register, Cool Tracker will ask for your consent to process your email address to send marketing emails containing the latest information about products and services, special offers, and marketing activities. You will only receive marketing emails if you consent.

Your consent also includes allowing Cool Tracker to personalize the content of marketing emails according to your needs and interests based on any user profiles created for you.

You can withdraw your consent to receive marketing emails by clicking 'Cancel Subscription' at the end of the marketing email at any time. The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Browser Settings

If you do not wish for websites to place cookies on the device you use to view the website, you can adjust your browser settings. You will receive a warning before cookies are placed and must consent to their placement. Failure to do so may result in the website not functioning properly. You can adjust your browser settings to reject all cookies, including third-party cookies, and can also delete installed cookies. To do so, you must change your browser settings through preferences and then adjust your privacy settings.

This privacy policy does not apply to third-party websites linked to this website. Cool Tracker cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. Cool Tracker recommends that you read the privacy policy of these websites before using them.

Device Contact Book Access Permissions

Used to access contacts and phone numbers stored on the user's device.

Data Subject Rights

As a data subject, you have the following rights:

Access right: As a data subject, you have the right to know whether your personal data is being processed and, if so, to obtain access to the processing.
Correction right: You have the right to request the correction and supplementation of inaccurate data.
Deletion right: Data subjects should have their personal data deleted immediately and not delayed without reason.
Restriction right: As a data subject, you have the right to restrict the processing of your personal data. To do so, please contact Cool Tracker.
Data portability right: Data subjects have the right to receive their personal data provided to Cool Tracker in a structured, commonly used, and machine-readable format for transmission to a third party if necessary. Data subjects may also instruct Cool Tracker to transmit this data directly to a third party.
Objection right: Data subjects have the right to object to the processing of their personal data related to them at any time, including for analytics based on these provisions. Cool Tracker shall cease processing personal data unless there are compelling legitimate reasons for processing that override the interests, freedoms, and rights of the data subject in connection with the establishment, exercise, or defense of legal claims.

Contact Us

If you have any complaints about how Cool Tracker processes your personal data, or wish to exercise any of the above rights, please feel free to contact us via our email support@cooltracker.net.